Session Details

Name
[PRE-CON] Using DMAIC Problem Solving to Drive Improved Patient Experience & Positive Financial Results
Track
Business Operations
Date & Time
Monday, June 9, 2025, 8:30 AM - 11:30 AM
Location Name
Ballroom B

Learning Objectives

Name
[PRE-CON] Using DMAIC Problem Solving to Drive Improved Patient Experience & Positive Financial Results
Description

Join us for an insightful seminar where we will explore the principles of the DMAIC problem-solving methodology. By leveraging DMAIC, you will discover strategies to enhance patient experience, leading to significant improvements in your financial outcomes. The seminar will feature interactive table breakouts to collaboratively work through DMAIC, along with an engaging Continuous Improvement activity designed to help you identify and eliminate operational waste in your business. This seminar will equip you with practical tools and knowledge to drive meaningful change and achieve measurable results in your organization.

Proposed Learning Objective (1)
Analyze the principles of the DMAIC problem-solving methodology to identify specific areas for improvement in patient experience through data collection and analysis.
Proposed Learning Objective (2)
Apply DMAIC strategies during interactive table breakouts to collaboratively enhance financial outcomes by developing and implementing action plans.
Proposed Learning Objective (3)
Evaluate operational processes through a Continuous Improvement activity to identify and eliminate waste in your business using process mapping and root cause analysis.

CEU and CEC

When applicable, the CEU or CEC credits for each accrediting body are displayed below.